Welcome Carlos Murphy Franchisees!
We know what it takes to help CM franchisees successfully start their businesses and support them over many years. We have the right people and proven systems to support the business needs of a CM franchisee.
Carlos Murphy Franchisee Support:
Food Research & Development: We provide franchisees with recipes and instructions for all CM menu items while continuously developing ingredients and innovative new delicious, healthy CM products.
Food Quality Assurance:
CM identifies, develops and approves suppliers for all ingredients. We also ensure that ingredients meet our high quality standards by auditing suppliers and conducting in-store compliance checks.
Operating Practices:
We provide continuously updated CM operations manuals that define standard operating procedures which reflect the latest equipment, menu items, technologies, safety and health standards, etc. CM also implements Quality, Service and Cleanliness (QSC) and Mystery Customer audit processes.
Real Estate:
The right location can make all the difference. Our CM expert real estate and construction teams can assist you with site selection, lease negotiations, and help to guide you through the construction process.We provide staff with training on all aspects of CM operation including shop management, staff training, cost control, purchasing, store layout, product preparation, internal ordering, etc.
Operations:
Our local and international operations teams provide on-site assistance as needed both before and after franchisees open their first CM outlets. Décor and Design: We provide regularly updated restaurant décor and design guidelines that meet CM system standards. We also approve suppliers of equipment, fixtures, fittings, uniforms, menus, utensils and signage, etc.
Training:
We provide staff with training on all aspects of CM operation including shop management, staff training, cost control, purchasing, store layout, product preparation, internal ordering, etc.
Marketing:
Our experienced marketers work with franchisees to develop marketing plans with detailed strategies for promoting CM during initial launch and in the years that follow. We advise and consult with franchisees regularly on marketing. All advertising and promotional materials are easily available on a franchisee exclusive website.
Financial Reporting:
We advise franchisees on the communications systems, software programs and services need to operate multiple CM locations. We advise on daily, weekly, monthly, and quarterly financial reporting systems and formats.